Terms and Conditions
Effective Date: 18 April, 2025
1. Introduction
Welcome to Starcave Technology Company Limited (“Starcave”, “we”, “us”, or “our”). These Terms govern your use of our RegTech services, including ComplianceHub™ and related APIs, data services, and workflow tools (collectively, the “Services”). By accessing or using our Services, you agree to these Terms.
2. Definitions
- Customer Data: Data you submit or generate through our Services.
- Event of Force Majeure: Events outside reasonable control (e.g. natural disasters, internet outages, war).
- User/You: Any individual or organization using our Services.
- ComplianceHub™: Starcave’s marketplace for KYC, CDD, PEP screening, identity verification, and compliance automation tools.
3. Eligibility
You must be a legally registered entity in good standing, with authority to agree to these Terms and comply with relevant regulations.
4. Services
We provide RegTech solutions, including identity data orchestration, sanctions screening, media monitoring, and risk workflow automation—delivered via API and dashboard interface.
5. Fees
Service fees are detailed in our Fee Schedule. Usage-based and subscription pricing models may apply. Late payments may incur additional fees.
6. User Responsibilities
- Ensure all submitted data is accurate and up to date.
- Maintain confidentiality of login credentials.
- Comply with applicable laws and regulations, including privacy and AML obligations.
7. Intellectual Property
All software, tools, and content we provide remain the exclusive property of Starcave or its licensors. You may not reverse-engineer or redistribute any part without written permission.
8. Confidentiality
Both parties agree to protect non-public information shared during use of the Services for at least three years from disclosure.
9. Data Protection
We comply with GDPR, CCPA, and other applicable data protection laws. Please review our Privacy Policy for details.
10. Disclaimers
The Services are provided “as is.” We do not guarantee uninterrupted access or performance. Some third-party tools may have their own limitations or terms.
11. Limitation of Liability
Our total liability under these Terms is capped at the amount paid by you in the previous three months. We are not liable for indirect or consequential losses.
12. Indemnity
You agree to indemnify Starcave against claims arising from your misuse of the Services, data violations, or breach of these Terms.
13. Termination
- These Terms apply until you terminate or we suspend your access.
- You may terminate with 30 days’ written notice.
- We may suspend access for material violations or legal obligations.
14. Force Majeure
Neither party is liable for delays due to events beyond control. Affected parties must notify the other and resume service when possible.
15. Changes to Terms
We may update these Terms and will notify you via email or our website. Continued use after 30 days signifies acceptance.
16. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction]. Disputes are subject to the courts of [Insert Country/City].
17. Notices
Legal notices must be sent in writing to legal@starcave.tech or to your registered contact email.
18. Severability
If any provision is deemed unenforceable, the remainder of the Terms remains valid.
19. Waiver
No waiver of any breach is valid unless written and signed. A waiver does not imply ongoing consent.
20. Entire Agreement
These Terms, along with referenced policies, constitute the full agreement between you and Starcave, replacing all prior agreements.